PRIVACY POLICY

HOTEL NARAYANI ENCLAVE PRIVACY PROTECTION POLICY

GUEST INFORMATION
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION
  1. By making a reservation or by using Hotel Narayani Enclaves services.

  2. By providing it to us in communications regarding service delivery such as comment cards.

  3. By providing the information to us by participating in a marketing initiative.

  4. By visiting our website.

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.
MAKING A RESERVATION
INFORMATION PROVIDED TO US IN COMMUNICATIONS REGARDING SERVICE DELIVERY SUCH AS COMMENT CARDS
HOTEL NARAYANI ENCLAVE OFFERS YOU THE ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION OF TIME SENSITIVE OFFERS
WHY WE COLLECT PERSONAL INFORMATION
  1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.

  2. To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.

  3. To develop, enhance, market or provide products and services.For example, we look at our guests' use of our services so that we can better understand how to improve our services.

  4. To manage and develop our business and operations. For example we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.

  5. To meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION
We disclose personal information only in these limited circumstances:
  1. We may disclose a guest's personal information to a person who, in the reasonable judgment of Hotel Narayani Enclave, is seeking the information as an agent of the guest - for example, a travel agent who is booking a reservation on behalf of the guest.

  2. Personal information will be shared with Hotel Narayani Enclave for which your reservation has been made so that they may provide the services you have reserved.

  3. Personal information may be shared with Hotel Narayani Enclave so that we may better provide services to you in the event you wish to travel to that Fairmont hotel in the future.

  4. Personal information may be shared with an agent retained by Hotel Narayani Enclave to evaluate a customer's credit worthiness or in order to collect a customer's account.

  5. Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of Hotel Narayani Enclaves it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.

Any such disclosure of a guest's personal information by Hotel Narayani Enclaves to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.

PRINCIPLES

  1. Hotel Narayani Enclave will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.

  2. Hotel Narayani Enclave will protect your personal information with appropriate security safeguards.

  3. Hotel Narayani Enclave will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.

  4. Hotel Narayani Enclave will honour your request to access your personal information in as timely fashion as is reasonably possible.

You are always free to refuse to provide personal information to us.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us at htl_narayanienclave@yahoo.com , using 'Unsubscribe' as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request.

However, in either case, this may limit our ability to serve you.

If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact at director@hotelnarayani.com or if you prefer by writing us at:

Hotel Narayani Enclave
1744 Rajdanga Main Road
Kasba, Kolkata - 700107

Attention: Director, Hotel Narayani Enclave